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03


Black frames PS19 Many users have complained about the appearance of black images in preview and/or export after applying the 19.5.1 patch for Pinnacle Studio 19.

The development of PS 19 being stopped, no patch was expected. Corel has released a hotfix that should resolve this problem for 64-bit versions of Studio.

 

 

  • close Studio 19
  • make backups of C:\Program Files\Pinnacle\Studio 19\programs and C:\Program Files\Pinnacle\Studio 19\plugins folders
  • download the file : FixBlackFrameFor19.5.1_64bit.zip
  • unzip it and you'll get a programs and plugins folders
  • make some copy/paste of everything you find in the programs directory into C:\Program Files\Pinnacle\Studio 19\programs. You'll be asked to replace some files, answer Yes
  • make some copy/paste of everything you find in the plugins directory into C:\Program Files\Pinnacle\Studio 19\plugins. You'll be asked to replace some files, answer Yes
  • re-open Studio
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Comments

Steve
#Steve
Friday, November 4, 2016 12:18 PM
The FixBlackFrameFor19.5.1_64bit.zip link doesn't seem to work.
TonyP
#TonyP
Friday, November 4, 2016 4:17 PM
I just tried it and it works.
saby
#saby
Friday, November 4, 2016 6:11 PM
@ Steve
The link is fully working.
Joe Sachs
#Joe Sachs
Saturday, November 5, 2016 1:18 PM
It looks like that there is a typing error in the description how to install the patch. Quote:
-make some copy/paste of everything you find in the "programs" directory into C:\Program Files\Pinnacle\Studio 19\plugins.
Instead of "programs" it should say "plugins", I think.
@Joe
saby
#saby
Saturday, November 5, 2016 3:41 PM
Thanks Joe. Correction made.
Steve
#Steve
Monday, November 7, 2016 12:08 AM
Sorry, but the link just downloads a gif file when I try. This is the link address:

http://declic-video-fx.com/DesktopModules/Admin/Banners/BannerClickThrough.aspx?BannerId=318&VendorId=44&PortalId=0

Is this correct?
saby
#saby
Monday, November 7, 2016 11:55 AM
Try this one :

http://cdn.pinnaclesys.com/SupportFiles/Studio_19/FixBlackFrameFor19.5.1_64bit.zip
Steve
#Steve
Monday, November 7, 2016 9:49 PM
Thanks Saby, that link works fine for me. :-)
Graham
#Graham
Sunday, November 20, 2016 7:27 AM
Got the patch installed and now I am getting a watermark when I use the New blue effects. It took me several tries to get the hot patch correctly installed or so I thought. Any ideas as to what I left out?
saby
#saby
Sunday, November 20, 2016 9:29 AM
It's a side effect of the hotfix. A new corrected version of the .zip has been uploaded by Corel this week. Re-download the FixBlackFrameFor19.5.1_64bit.zip and redo the recipe given in my article. Watermark should be fixed after that.
Graham
#Graham
Thursday, November 24, 2016 3:53 AM
The link is still not working. I have made two other posts, over the last 36 hours, about this and neither have appeared on the forum.I have even gone to another computer to no avail.
Le Papy
#Le Papy
Thursday, November 24, 2016 9:35 AM
Hello Graham,
Sorry, but volunteers are few to manage this site.
Try using this link.
Regards,
Graham
#Graham
Friday, November 25, 2016 3:22 AM
I was thinking maybe the site was down. 5:20 pm AST, link still says file not found.
Le Papy
#Le Papy
Friday, November 25, 2016 8:59 AM
Hello Graham,
Sorry, the 2 links work fine on my 3 computers and you are the only one who can not do it.
Regards
Super Saby
#Super Saby
Wednesday, November 30, 2016 7:52 PM
The link is fixed now : http://cdn.pinnaclesys.com/SupportFiles/Studio_19/Black_Preview_Fix/FixBlackFrameFor19.5.1_64bit.zip
Graham
#Graham
Monday, December 12, 2016 12:38 AM
Got it. Thanks. You guy's always come through for me. After installing the link I found my other problem. I was making a time lapse with multiple edits , and than I decides to change the speed of the clips and with out making sure the speed settings were the same. This resulted in some random frame rates and this apparently is Pinnacles biggest pet peve.As soon as I removed all the speed changes the video became stable. Being careful to match all the speed changes I was able to re apply the slo motion and maintain stability. This was discovered in a tutorial I found here, in fact it is one of the earlier ones explaining what to try when all else fails. There are no obsolete tutorials. Once again thanks for your patience.
 

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