en-USfr-FR
Pinnacle Studio, AVID Studio, HFX, proDAD, Boris FX Tutorials, Tips & Tricks
25 Latest Tutorials

DV FX RSS Flux Subscribe to Articles update by email - All Tutorials - Search - Tutorials by Category / Author / Month

Tip-2 My HFX thumbnails in Studio are black

Tip-2 My HFX thumbnails in Studio are black By Loosecannon - Last updated on Sunday, January 22, 2012
22642 Views :: 45 Comments :: Article Rating (Total Votes: 40)
Category: Tips & Tricks Hollywood FX special effects  -  Previous tutorials
Published on Thursday, August 30, 2007
Created on Saturday, August 11, 2007 1:27 PM
 

Tutorial applies to version 10.6 Studio. For later versions, it is appropriate to apply the tutorial "Install our free HFX transitions in Pinnacle Studio 9-15".

After you have created an HFX effect or after the installation of an HFZ file, you discover that your thumbnail transitions do not appear correctly in the list of transitions in HFX Pinnacle Studio, they are black.

No need to panic, sometimes Pinnacle Studio and the Easy FX Editor get mixed up... The following procedure will help you to restore everything.

  1. Open Pinnacle Studio
  2. Put two clips on the timeline
  3. Apply one of the Déclic Vidéo transition between your two clips
  4. Double click on the transition
  5. Click on the EDIT button to open Easy FX Editor
  6. Do not do anything in Easy FX Editor, just close it
  7. Close Studio

 When you re-open Studio, your Declic Video transitions thumbnail should be there and displayed correctly.
Also consult: Install our free HFX transitions in Pinnacle Studio 9-15

Windows Vista and Seven users: take note that you must be logged in administrator mode and it is strongly advised to turn off UAC - or set to zero in Seven - (User Account Control) when running the batch file (in order to regenerate the HfxXML folder) *and* when running Studio.

Share/Save this article


Comments
Herbert By # Herbert @ Sunday, November 18, 2007 10:37 AM
After trying this 3 times the thumbnails are still black, so this doen't work with me.

Déclic Vidéo FX By # Déclic Vidéo FX @ Sunday, November 18, 2007 11:34 AM
Can you please contact me by email (contact page) so we can try to solve the problem ? Without additionnal information, I can not help you further.
DV

Rini By # Rini @ Tuesday, December 11, 2007 4:08 AM
Same here, but after emptying the folder:
Program Files\Studio11\Plugins\RTFx\HfxXML
All worked fine!

Déclic Vidéo FX By # Déclic Vidéo FX @ Tuesday, December 11, 2007 7:07 AM
Thanks Rini for the confirmation. This is also what is explained in our Tip-1 "HFX effects do not appear in Studio". Tip-1 and Tip-2 must be frequently applied all together.
Have a nice day, Déclic Vidéo FX

Herbert By # Herbert @ Thursday, January 10, 2008 6:43 AM
And again I followed your instructions and also emptied the folder HfxXML, but nothing changed and most of the thumbnails are still black. I also have some double transitions and some other transitions have another name as that they should be. Strange.

Déclic Vidéo FX By # Déclic Vidéo FX @ Thursday, January 10, 2008 2:07 PM
Herbert,
If you have Vista + S11 you may encounter some problems. I will soon provide a solution. If you can test it, that would be great, I have just sent you an email....
DV

DSW By # DSW @ Friday, February 22, 2008 5:14 PM
JUST DO WHAT HE SAID, AND DELETE ALL THE CONTECTS OF THAT FOLDER
C:\Program Files\Pinnacle\Studio 11\Plugins\RTFx\HfxXML

THIS ALSO FIXED A PROBLEM THAT HAPPENED EVERTIME I INSTALLED NEW TRANSITIONS

NOT BLACK JUST WRONG THUMBNAILS WOULD SHOW..

NOW THE PROBLEM IS FIXED

COME ON PINNACLE JUST MAKE A SMALL PATCH TO AUTOMATICLY DELTE THSE FILES AFTER ANY HFX INSTALL

OR SOME1 MAKE THIS... PLESE


Klaus By # Klaus @ Tuesday, February 26, 2008 11:00 PM
Many thanks for this tips!
Using Vista + S11 and following the instruction Tip 1+ 2 all thumbnails are now correct. The only thing, there are no re- created files shown in the folder C:\Program Files\Pinnacle\Studio 11\Plugins\RTFx\HfxXML after starting Studio. What are that files for?
By the way, is anyone out there who can help me to get a free audio plugin working. I used it in S9 and S11 shows it as premium content.
Sorry for asking that here.

Déclic Vidéo FX By # Déclic Vidéo FX @ Sunday, March 2, 2008 7:08 AM
DSW, Klaus,
Check the tip which has been updated and try to disable the UAC, it should help and solve your problem.
DV FX

Klaus By # Klaus @ Monday, March 3, 2008 1:03 AM
Thank you again!
All is working fine now.
Best regards from Berlin
Klaus

hajacaeswe By # hajacaeswe @ Sunday, March 9, 2008 3:28 AM
Ik had graag de tip in het Nederlands.
Bij mij werkt het niet.
Misschien beheers ik het Engels niet zo goed dat ik iets verkeerd heb gedaan.
Groetjes Hannie

Déclic Vidéo FX By # Déclic Vidéo FX @ Thursday, March 13, 2008 9:38 AM
Dear Hannie,
I am sorry, but we are already translating our tutorials to french and we can not translate it to dutch... Nevertheless, I strongly encourage you to contact some people in the dutch forum, I am sure that you may find someone who can help you.
DV FX

LUIZ ANTONIO DOS REIS By # LUIZ ANTONIO DOS REIS @ Sunday, April 27, 2008 4:24 PM
OLÁ! GOSTEI MUITO SOBRE O TUTORIAIS DE HOLLYWOOD FX. VOCÊ TERIA A APOSTLA SOBRE O ASSUNTO OU OUTRO MATERIAL SOBRE O ASSUNTO E SE TEM PARA VENDER EU QUERO COMPRAR!

Déclic Vidéo FX By # Déclic Vidéo FX @ Sunday, April 27, 2008 11:34 PM
Dear Luiz Antonio Dos Reis,
I am sorry but we do not speak portuguese. If you like our tutorial, do not hesitate to subscribe to the newsletter, we will inform you as soon as a new tutorial is posted. Otherwise, be informed that we do not sell anything. Everything is free on our website. Have a nice day,
DV FX Team

Herbert By # Herbert @ Saturday, May 3, 2008 6:06 AM
And still it doesn't work with me!!

Déclic Vidéo FX By # Déclic Vidéo FX @ Sunday, May 4, 2008 1:06 PM
Herbert,
Please get in touch with me (through contact page) so we can try to solve your problem. You are the first one to encounter problems after we have published the new tip (with UAC turned off and which was creating some problems for users).
DV FX

Bobbyp28 By # Bobbyp28 @ Monday, June 30, 2008 1:46 PM
I too am having trouble with blacked out icons for Declic Transitions...some are black some are ok..I've tried tip number one and number two...

In tip number two when I click on the edit button it tries to sell me HFX Creator Pro Activation Key and takes me to a web site where I have to purchase a KEy...so this tip is not working for me...tip number one works fine...but not number two

Bobbyp28 By # Bobbyp28 @ Monday, June 30, 2008 1:48 PM
forgot to say that I am using Studio 12 with Windows XP SP2
sorry

Le Papy By # Le Papy @ Monday, June 30, 2008 10:25 PM
Hello Bobbyp28,
Currently, we are seeking a solution for Studio 12. We have not yet found. It will have to wait a bit ... sorry.

jessia By # jessia @ Friday, July 11, 2008 2:33 AM
Hi-I would really appreciate your help. I am a new user of Pinnacle Studio so I really need some guidance!!! I have installed Pinnacle Studio10.6
I have there Standard Transitions+HFX Volume 1+HFX Volume 2.
In addition to that I have some transitions that were donwloaded and given to me. My question is why can`t I see them in Studio but in Easy FX Editor they appear blank and crash when I press on them? Is there a way to make them work or am I fighting for nothing here? Thank you very much! Oh-I tried to do the RTFX and the XFXXML thing...didn`t help...thanks again!

Etienne Kinnaer By # Etienne Kinnaer @ Friday, July 11, 2008 2:46 AM
@ jessia,
In order to let work the Vol1 and 2 you need to buy them first.
However a crash, even when you didn't buy these volumes is not normal.
Kind regards
Etienne

jessia By # jessia @ Friday, July 11, 2008 4:50 AM
First of all-thank you-but the 1st and 2nd volumes are working perfectly fine-what I meant was that the ones not working are those given to me on a CD by a friend-but they work fine on his computer-maybe I`m just putting it in the wrong directory or failing to do something else...any ideas? Thank you!

Etienne Kinnaer By # Etienne Kinnaer @ Friday, July 11, 2008 9:01 AM
@ jessia
In order to install HFX-transitions you need to:
Double click on HFZ-files (these are installation files)
Then you will see the installation on your screen, but you can see the directories where the files are installing at the same time.
It is possible that you don 't see the installed files because they where installing in an other location as usual. So the best is installing one again, and see on the screen the exact location(s) of installing.
Rgds,
Etienne

jessia By # jessia @ Friday, July 11, 2008 12:00 PM
And what if my hfz files have no program associated to them-and neither do my hfo files...
Whatdo I associate them with?
I`m sorry I just really want to make this work bu apparently I know too little of it...Really hoping for some luck..Thank you again.

Etienne Kinnaer By # Etienne Kinnaer @ Friday, July 11, 2008 11:36 PM
Hi jessia,
In your case you need te ask your friend for the exact program associated with the HFX he gave you.
In this case your friend has the key to help you.
Rgds,
Etienne

Déclic Vidéo FX By # Déclic Vidéo FX @ Sunday, July 13, 2008 11:40 PM
HellO Jessia, this comment section is generally reserved for discussion related to :
- errors on our side
- effects which are described in our article and not possible for any reason
- asking details regarding a particular point
- pleasure that you had to dicover and apply this article, or on the opposite your disapproval

Unfortunately, your question is not part of the above. Since we receive more and more requests, we do not have the possibility to answer case by case. I hereby propose that you contact forums listed on our home page, you will receive rapidly an answer to your question. As specified in our contact page, all questions related to Pinnacle Studio, HFX, VitaScene, Heroglyph, Adorage or Mercalli proDAD “How to…” must be asked in appropriate forums,
We can only answer through forums depending of our free time. Thanks for your comprehension,
DV FX

Tucson Ron By # Tucson Ron @ Thursday, July 24, 2008 3:45 PM
Tried your 2 step fix and all transitions came up with the correct thumbnails. Thanks Much! Now how do I get my two CDs of Hollywood FX thumbnails to show up in Studio 12 Ultimate? Pinnacle has had me uninstalling and reinstalling Studio. I have tried deleting two files suggested on their fourm, but that didn't work either. If these additional 800 transitions were in there I think that I would see them. The two volumes do show up in the Control Panel Remove programs area but don't show up in Studio. Any ideas?

Déclic Vidéo FX By # Déclic Vidéo FX @ Saturday, July 26, 2008 7:18 AM
Hello Tucson Ron, this comment section is generally reserved for discussion related to :
- errors on our side
- effects which are described in our article and not possible for any reason
- asking details regarding a particular point
- pleasure that you had to dicover and apply this article, or on the opposite your disapproval

Unfortunately, your question is not part of the above. Since we receive more and more requests, we do not have the possibility to answer case by case. I hereby propose that you contact forums listed on our home page, you will receive rapidly an answer to your question. As specified in our contact page, all questions related to Pinnacle Studio, HFX, VitaScene, Heroglyph, Adorage or Mercalli proDAD “How to…” must be asked in appropriate forums,
We can only answer through forums depending of our free time. Thanks for your comprehension,
DV FX
PS: Try to read our latest article concerning Studio 12 and the transfer content wizard (if you use transfer content wizard, you will be able to transfer your HFX and see them in Studio...) Please do not continue the discussion here. Thanks.

ScrdadPro By # ScrdadPro @ Wednesday, August 27, 2008 12:38 PM
Has there been a solution for version 12 Ultimate yet? Half of my Declic thumbnails are fine the other half are still black.

Déclic Vidéo FX By # Déclic Vidéo FX @ Saturday, August 30, 2008 9:34 AM
Hello ScrdadPro, this tip should solve your problem, in conjunction with "Tip-1 HFX effects do not appear in Studio" (try also running the Repare-HFX batch file - to be downloaded into our download page)

DV FX

Kirk By # Kirk @ Monday, March 2, 2009 3:12 PM
I too had trouble (with Studio 12 Ultimate on XP) getting the Tips 1 & 2 to work to correct my black thumbnails. Tried all the suggestions several times with no luck. I found out I was not performing the batch correction properly. I was trying to apply direct from the website. You have to download the batch file to your PC then run iot from the PC and all is well.

Déclic Vidéo FX By # Déclic Vidéo FX @ Friday, March 6, 2009 2:46 AM
Hello Kirk,

Thank you very much for this very important precision. I will update the tutorial accordingly. That's an important note.

DV FX

Ruth Ann By # Ruth Ann @ Wednesday, March 11, 2009 5:09 PM
Declic Video FX,
I have been getting the same black thumbnails. Only 4 of my HFX are showing up. I did tip 2 and even emptied the folder several times and nothing. I did notice when I went to empty the folder there was nothing after RTFx (I didn't have HfxXML). I did delete the other 2 files EffectCache and EditorCache though. It's still not working. What can I do?

Déclic Vidéo FX By # Déclic Vidéo FX @ Thursday, March 12, 2009 9:16 AM
Hello Ann,

We do not know which Studio version you are running, neither if you have several Studio versions on your computer, nor if your HFX folder are correctly installed (at the right location). Therefore, it is very difficult to answer, and we won't start a longer exchange in this comment section. I would suggest that you get in touch with us through the forums (see our home page for links to various forums).
Before doing so, I would also strongly recommend that you double check the two tutorials, that you read them slowly and try to apply the batch file proposed. 99% chances that you solve your problem by yourself (lot of people think it is problematic but it appears that they did not read it carefully, nor do they apply the batch file which should correct your problem...). If you solve your problem, let us known.

Regards,
DV FX

ineke By # ineke @ Thursday, September 17, 2009 8:50 AM
Hi, I have the same problems. tried all the options above. The thumbnails stay black or scrambled (blackandblue).

Note that if you execute easyFX directly (not via studio) you can select the effect and save it (note that the time slider in the envelope editor panel is at a point that best representss the FX as an icon). Then close easyFX by clicking OK. Now the thumbs form the newly saved FX should be visible in studio (after restarting it). Note if easyFX crashes while doing so you have to start all over again.

This off course is not an option if you installed a lot of new FX as I did.

So I hope there will be a proper solution soon as I am new to this site and installed a lot!

tnx
Ineke

My data:
studio 12.1 Ultimate
HFX for Studio Mega 6.0.5 (build 196)
vista ultimate 32bit installed

Déclic Vidéo FX By # Déclic Vidéo FX @ Thursday, September 17, 2009 12:51 PM
Hello Ineke,

Ann solved her problem by reading a second time the tutorial, and everything went well, she will correct me if I am wrong. As you can see in all the previous comments, plenty people did not strictly follow the explanations of this tutorial as well as the other one, and that's the reason why it is not successfull. Please try again, and read Install our free HFX transitions in Pinnacle Studio 9-15

ineke By # ineke @ Friday, September 18, 2009 7:58 AM
Hi again,

Yesterday I tried everything again and again and again and ...... (I already had UAC disabled permanently; manual removal of all files; (administrator-batch removal of all files; opening a black FX from the timeline in studio.... the lots, nothing worked) . Today all thumbs were still black and retrying hint 2 did not do the trick.

Then,

I did the batch (hint 1) again. Checked if the 2 directories were empty, just to make sure, then started studio again and...... The thumbs are visible !!!

Maybe restarting the PC is the missing step?!

Ineke

Déclic Vidéo FX By # Déclic Vidéo FX @ Sunday, September 20, 2009 8:56 AM
Normally not !! I probably think that Studio was not completely stopped, and maybe it was locking some process, that was the reason why it causes the problem. Thanks for letting us known ineke, that's important for us.

DV FX

ineke By # ineke @ Monday, September 21, 2009 9:36 AM
Found another possible reason.

I have been reshuffling fx to new folders. In spite of deleting the contents of the RTFx folders using the Repare-HFX-S12-Vista.bat, the old foldernames kept reappearing in studio. After deleting de backupfolder (BKPDVFX) in the RTFx folder in the program files directory (which is created if the bat is used) the new foldernames (and corresponding fx) appeared as they were intented and the old names disappeared.

There were still some nonintended foldernames there. But they were the result of my placing fx in originally with HFX included folders. After moving the files to my newly created folders and deleting only the cache files these too were presented as intented.

Hope this helps others

Déclic Vidéo FX By # Déclic Vidéo FX @ Thursday, September 24, 2009 2:03 PM
Hello ineke,

Of course, if you do some HFX manipulation, then you need to follow our tutorial on the topic, that will help you. The batch is used for people who are not moving HFX from one place to another, otherwise your HFX get lost. Thanks for the feedback and for helping other users who might have the same problem.

DV FX

Niek By # Niek @ Tuesday, September 29, 2009 7:18 AM
I still having trouble with blacked out icons for Declic Transitions...some are black some are ok..I've tried tip number one and number two...
In tip number two when I click on the edit button it tries to sell me HFX Creator Pro Activation Key and takes me to a web site where I have to purchase a KEy...so this tip is not working for me.
When I run the relevant batch file (Studio12 ult. / Vista64) I get the error like:
cannot find path, it is not a standard installation.
In my case the location of the HfxXML map =
E/Program Files (86)/ Pinnacle/Studio12/Plugins/RtFxXML.
Note: All my added 64bit and 32bit software has been separately installed on a dedicated HD. Vista 32 and 64 haven been installed on a diffferent HD.
I know that 64bit should have been installed under program files instead of program files (86).
Your help is appreciated.

Etienne Kinnaer By # Etienne Kinnaer @ Wednesday, September 30, 2009 8:32 AM
Hello Niek,
I have encountered a simular problem with Declic HFX not showing up or black in album.
I did the same things you are doing without a good result. I have did the following. I have reinstall Studio 12 (Install disk) an let doing a repair.
After doing so everything worked fine and the transitions where all vissible again. Maybe you can do the same.
Rgds,
Etienne

Déclic Vidéo FX By # Déclic Vidéo FX @ Thursday, October 1, 2009 9:18 AM
Niek, also take note that we do not support nor do we encourage installation on another disk than C:\
That's why we won't be able to help you more than this... Try Etienne Kinnaer tips, just in case ???
DV FX

Niek By # Niek @ Thursday, October 1, 2009 11:37 AM
Hi Etienne & DV FX,

First of all thanks for your suggestions. In the mean time I have installed S14 including the Declic HFX transitions and all are visable and seems to work now.

Thanks again

Best regards
Niek

Etienne Kinnaer By # Etienne Kinnaer @ Thursday, October 1, 2009 11:20 PM
Hi Niek,
I'm happy to hear that it works now. I'm sure that if you would have reinstall S12 (repair) that everything would have working back as well. In some cases the S12 programm became corrupt and makes Declic HFX no more visible or black in album, however the installation is done perfectly, only the visibility is not good in album. After repair installation this problems are solved. But it is not possible to guarantee all this. Rgds, Etienne

 
WARNING: this comment section only relates to the current article. All technical and/or general questions regarding software detailled in our article *MUST* be asked through various forums; we won't even answer to comments which do not comply to this basic rule, and we might even moderate it. Thanks in advance for your comprehension.

Comments support tags : [quote]Text[/quote], [b]Text[/b], [i]Text[/i], [u]Text[/u], [url]www.sample.com[/url] or [url=www.sample.com]Link name[/url].
You can use these tags to highlight your text or insert a link in your comment.

Name or surname (required) - publicly visible on the website

Email (required)

Website

CAPTCHA image
Enter the code shown above:

Pinnacle website access

Site officiel Pinnacle Studio