Black frames in Pinnacle Studio 19.5.1

saby posted on November 03, 2016 20:14

Rating 3/5 based on 1 votes

Black frames PS19 Many users have complained about the appearance of black images in preview and/or export after applying the 19.5.1 patch for Pinnacle Studio 19.

The development of PS 19 being stopped, no patch was expected. Corel has released a hotfix that should resolve this problem for 64-bit versions of Studio.

close Studio 19
make backups of C:\Program Files\Pinnacle\Studio 19\programs and C:\Program Files\Pinnacle\Studio 19\plugins folders
download the file : FixBlackFrameFor19.5.1_64bit.zip
unzip it and you'll get a programs and plugins folders
make some copy/paste of everything you find in the programs directory into C:\Program Files\Pinnacle\Studio 19\programs. You'll be asked to replace some files, answer Yes
make some copy/paste of everything you find in the plugins directory into C:\Program Files\Pinnacle\Studio 19\plugins. You'll be asked to replace some files, answer Yes
re-open Studio

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Comments

#Steve

Friday, November 4, 2016 12:18 PM

The FixBlackFrameFor19.5.1_64bit.zip link doesn't seem to work.

#TonyP

Friday, November 4, 2016 4:17 PM

I just tried it and it works.

#saby

Friday, November 4, 2016 6:11 PM

@ Steve
The link is fully working.

#Joe Sachs

Saturday, November 5, 2016 1:18 PM

It looks like that there is a typing error in the description how to install the patch. Quote:
-make some copy/paste of everything you find in the "programs" directory into C:\Program Files\Pinnacle\Studio 19\plugins.
Instead of "programs" it should say "plugins", I think.
@Joe

#saby

Saturday, November 5, 2016 3:41 PM

Thanks Joe. Correction made.

#Steve

Monday, November 7, 2016 12:08 AM

Sorry, but the link just downloads a gif file when I try. This is the link address:

https://declic-video-fx.com/DesktopModules/Admin/Banners/BannerClickThrough.aspx?BannerId=318&VendorId=44&PortalId=0

Is this correct?

#saby

Monday, November 7, 2016 11:55 AM

Try this one :

https://cdn.pinnaclesys.com/SupportFiles/Studio_19/FixBlackFrameFor19.5.1_64bit.zip

#Steve

Monday, November 7, 2016 9:49 PM

Thanks Saby, that link works fine for me. :-)

#Graham

Sunday, November 20, 2016 7:27 AM

Got the patch installed and now I am getting a watermark when I use the New blue effects. It took me several tries to get the hot patch correctly installed or so I thought. Any ideas as to what I left out?

#saby

Sunday, November 20, 2016 9:29 AM

It's a side effect of the hotfix. A new corrected version of the .zip has been uploaded by Corel this week. Re-download the FixBlackFrameFor19.5.1_64bit.zip and redo the recipe given in my article. Watermark should be fixed after that.

#Graham

Thursday, November 24, 2016 3:53 AM

The link is still not working. I have made two other posts, over the last 36 hours, about this and neither have appeared on the forum.I have even gone to another computer to no avail.

#Le Papy

Thursday, November 24, 2016 9:35 AM

Hello Graham,
Sorry, but volunteers are few to manage this site.
Try using this link.
Regards,

#Graham

Friday, November 25, 2016 3:22 AM

I was thinking maybe the site was down. 5:20 pm AST, link still says file not found.

#Le Papy

Friday, November 25, 2016 8:59 AM

Hello Graham,
Sorry, the 2 links work fine on my 3 computers and you are the only one who can not do it.
Regards

#Super Saby

Wednesday, November 30, 2016 7:52 PM

The link is fixed now : https://cdn.pinnaclesys.com/SupportFiles/Studio_19/Black_Preview_Fix/FixBlackFrameFor19.5.1_64bit.zip

#Graham

Monday, December 12, 2016 12:38 AM

Got it. Thanks. You guy's always come through for me. After installing the link I found my other problem. I was making a time lapse with multiple edits , and than I decides to change the speed of the clips and with out making sure the speed settings were the same. This resulted in some random frame rates and this apparently is Pinnacles biggest pet peve.As soon as I removed all the speed changes the video became stable. Being careful to match all the speed changes I was able to re apply the slo motion and maintain stability. This was discovered in a tutorial I found here, in fact it is one of the earlier ones explaining what to try when all else fails. There are no obsolete tutorials. Once again thanks for your patience.

Black frames in Pinnacle Studio 19.5.1

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